Shipping policy
🚚 Shipping & Delivery Policy
Thank you for shopping with us! We are committed to delivering your favorite outfits safely and as quickly as possible. Please review our shipping terms below:
1. Order Processing Time (Dispatch)
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All orders are processed and packed within 24 to 48 hours of placing the order.
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Orders are not processed or shipped on Sundays and national holidays.
2. Shipping Charges
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We offer 100% Free Shipping across India on all orders.
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There is no minimum order value or hidden conditions to avail of free shipping.
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Please Note: Currently, Cash on Delivery (COD) is not available. We only accept prepaid orders through UPI, Debit/Credit Cards, or Net Banking.
3. Delivery Timelines & Locations
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We deliver to almost all locations across India. Currently, we do not offer international shipping (outside of India).
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Delivery Time: Once dispatched, your order will take a minimum of 3 days and a maximum of 10 to 15 days to reach your doorstep, depending on your location.
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Rural Areas Exception: In rare cases, if our delivery partners cannot service a specific rural or remote pin code, we reserve the right to cancel the order. In such events, a full refund will be processed back to your original payment source.
4. Order Tracking
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As soon as your order is shipped, we will send a tracking number and link to your registered Email and WhatsApp number.
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You can easily track the real-time status of your parcel by visiting our delivery partner's official website using the provided tracking details.
5. Important Message Upon Delivery (Must Read)
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Mandatory Unboxing Video: We strictly advise all customers to start recording a continuous, unedited video before opening the parcel.
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In the rare event that you receive a defective or damaged product, this unboxing video is mandatory to claim a free exchange. Without a clear video starting from the sealed package, exchange requests cannot be processed.